Shipping Policies

👕 Shipping Policy – [Your Store Name]

welcome to POZIBERG Store! We are committed to delivering your order in a timely, safe, and cost-effective manner. PLEASE READ OUR POLICY CAREFULLY FOR DETAILLED INFORMATION ABOUT OUR SHIPPING PROCESSES.

1. 📦 Order Processing Time

  • All clothing orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 12 PM will be processed the next business day.

  • During high-volume periods (e.g. sales, holidays), processing times may be slightly extended.

2. 🚚 Shipping Rates & Delivery Times

Shipping fees are calculated at checkout based on your location and selected shipping method.

Shipping Method Delivery Time Cost (USD)
Standard Shipping 3–7 business days $4.99 – $9.99
Express Shipping 2–3 business days $12.99 – $19.99
Free Shipping 5–7 business days On orders over $75

📍 Note: All delivery times are estimates and may vary depending on your location and courier service availability.

3. 🌍 Shipping Locations

We currently ship to:

  • United States (all 50 states)

  • Canada

  • Selected International Locations (check at checkout or contact us)

We DO ship to PO/BOXES.

4. 📦 Packaging

To reduce waste, we use eco-friendly or minimal packaging where possible. All clothing is folded and packed carefully to minimize wrinkles and ensure a great unboxing experience.

5. 📬 Tracking Your Order

You’ll receive a tracking link by email once your order ships. You can track the status of your package in real-time.

6. 🚫 Delays & Exceptions

  • While we aim for prompt delivery, shipping may be delayed due to:

    • Weather disruptions

    • Courier backlogs

    • Holidays or seasonal surges (e.g. Black Friday, Christmas)

  • We are not responsible for courier-related delays once the package has been handed off, but we will assist in resolving any issues.

7. 🌐 International Shipping Notes

  • Delivery times vary by country and typically range from 7–21 business days.

  • Customs duties, taxes, or import fees are the responsibility of the customer and are not included in our prices or shipping fees.

  • Please check with your local customs office before placing an order.

8. 📦 Lost, Stolen, or Damaged Packages

If your package is lost or arrives damaged:

  • Email us at [support@yourstore.com] within 7 days of the delivery date.

  • Include your order number and photos (if applicable).

  • We’ll help resolve the issue as quickly as possible.

9. 🔄 Returns & Exchanges

Please refer to our Return Policy for full details on how to return or exchange clothing items.

10. 📞 Contact Us

Have questions? We're here to help!

  • 📧 Email: [pozibergm@gmail.com]

  • 📞 Phone: [optional]

  • 📆 Hours: Monday – Friday, 9 AM – 5 PM EST